SALES & SERVICE
(855) 904-3004

SALES & SERVICE

Accessibility Statement

Smith Village Home Furnishings is committed to making our website accessible to people with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable accessibility standards. We strive to provide an inclusive and welcoming digital experience for all users.

We aim to conform our website to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which serve as the recognized technical standard for web accessibility under the ADA.

Conformance Status

This website is partially conformant with WCAG 2.1 Level AA. This means that while many parts of the site meet or exceed these guidelines, some content or features may not fully conform due to the age of certain legacy content, third-party embedded tools, and complex interactive elements. We are actively working to identify, prioritize, and remediate these barriers.

Known Limitations

  • Some older documents (e.g., PDFs) may lack proper tags or alternative text.
  • Certain videos may not have full captions or audio descriptions.
  • A few third-party widgets or embedded content may have accessibility limitations outside our direct control.
  • Some product images may have limited descriptive text.

We continue to conduct accessibility reviews, testing with assistive technologies, and remediation efforts to improve conformance over time.

Feedback & Assistance

If you experience any difficulty accessing or using content on this website, or if you require information in an alternative format (e.g., large print, audio, Braille), please contact us. We will make reasonable efforts to provide accessible alternatives or assistance promptly.

We aim to respond within 3–5 business days. When contacting us, please describe the specific page or content, the issue encountered, and the assistive technology (if any) you are using.

Last updated: February 2026