SALES & SERVICE
(855) 904-3004

SALES & SERVICE

CUSTOMER TESTIMONIALS

What Our Customers Say

Read authentic reviews from our valued customers and discover why families across the region trust Smith Village Home Furnishings for quality furniture and exceptional service.

Google Reviews
4.8

Based on 883 Google reviews

Patti Langley
Patti Langley
5 months ago

Purchased sofa and 2 chairs. Travis and Jennifer were professional and courteous. This is the 2nd set of furniture we have purchased from Smith Village. We are extremely happy with the quality of furniture from England manufacturers!

Mike Wolfe
Mike Wolfe
5 months ago

James was very polite and knowledgeable explaining the bunk beds mattresses etc. Sales people like James is why we keep coming back to Smith village really makes a difference when I know exactly what I want. He offered us water. And allowed my grandson to climb up the bunk. Just t to make sure he wasn't scared. Thanks again for your assistance

Gary Haught
Gary Haught
8 months ago

We took my wife's 96 year old aunt here to look at mattresses. Large selection, reasonable prices.

Linda Cehlar
Linda Cehlar
7 months ago

Jim was the best salesperson we've ever had. He took the time to explain the details of the furniture we were looking to buy and why it fit our needs. He made us feel right at home without pressuring us. He took all the time we needed to compare and choose what we wanted. We felt at home and comfortable the entire time we spent with him. He is truly an asset for Smith Village furniture. We'll definitely go back to see him for future furniture needs.

desi landis
desi landis
3 months ago

Jennifer was very patient and helpful!! She was available to answer any questions that I had, yet she gave me space to explore the options that were available. A very pleasant buying experience! We like to support local businesses when possible!

Marc Krout
Marc Krout
3 months ago

I was in search of a bedroom suite and a bed for my condo. Smith Village has a fantastic selection of everything you need. Small town feel with the customer service to match . Becca my sales consultant was excellent from start to finish. I will be back for other furniture soon .

Patricia Weikle
Patricia Weikle
3 months ago

Travis! Travis !Travis! by far the Best Salesman We shopped several furniture stores for an excellent grade of furniture for Best Price Travis was so real ,excellence in knowledge, and performance from beginning to end Every question answered ,with attention to finest detailsl. We seem to always return and purchase from Smith Village for Best price and Quality. Seriously if you ask for" Travis " you will get the Best Amazing Customized Service for your Furnishing needs.

Shelley Wilson
Shelley Wilson
4 months ago

We purchased a new sofa and a recliner recently. Our salesman, Jim Huenke, was very knowledgeable about the different pieces we asked about. He showed us a fabric that might be a good choice since we have a cat who likes to scratch (and she does not seem at all interested in scratching it!). He really helped guide my husband with the choice of a recliner that would fit him well and be most comfortable for him. He clearly explained the warranty they offer, which seems like a very smart thing to have. We are very happy with our purchases. We were also impressed with the three gentlemen who delivered our furniture. They took out our old furniture, and set up the new. They were very efficient and friendly, and were in and out in no time at all. They were very professional, careful, and worked really well as a team. The next time we need furniture, we will be going back to Smith Village and we'll definitely ask for Jim.